Frequently Asked Questions

Project timelines vary based on complexity and requirements. A simple business website (Starter package) typically takes 2-3 weeks, a custom website (Professional package) takes 4-6 weeks, and enterprise projects can take 8-12 weeks or more. We'll provide a detailed timeline during the proposal stage based on your specific needs.

All our packages include a free support period (1-6 months depending on the package) where we handle bug fixes and minor adjustments at no extra cost. For major changes or new features after this period, we offer maintenance packages starting from ₹5,000/month or quote on a per-project basis.

We can help set up hosting for you with recommended providers, and for Enterprise packages, we include cloud hosting setup. However, hosting costs are separate from our development fees. We typically recommend services like AWS, DigitalOcean, or shared hosting providers depending on your needs. We'll guide you through the entire process.

We offer flexible payment plans: typically 40% upfront to start the project, 30% mid-project after design approval, and 30% upon completion. We accept bank transfers, UPI, credit/debit cards, PayPal, and online wallets. For larger projects, we can discuss custom payment schedules.

Yes! For Professional and Enterprise packages, we integrate a content management system (CMS) that allows you to easily update text, images, and basic content without technical knowledge. We also provide training sessions to help you manage your website independently. For Starter packages, we can add this as an optional feature.

Absolutely. We take confidentiality seriously and are happy to sign Non-Disclosure Agreements (NDAs) before discussing your project details. Your ideas, data, and business information are completely secure with us.

We offer a 100% money-back guarantee within 7 days of project start if you're not satisfied with our initial work or communication. After this period and once we've invested significant time into your project, refunds are handled on a case-by-case basis based on work completed. Your satisfaction is our priority, and we'll work with you to make things right.

Yes! We offer ongoing maintenance packages starting from ₹5,000/month that include regular updates, security monitoring, backups, content updates, bug fixes, and priority support. We also offer annual maintenance contracts at discounted rates.

We work with businesses across all industries including retail, healthcare, education, manufacturing, professional services, real estate, hospitality, technology, and more. Our experience spans diverse sectors, allowing us to understand unique industry requirements and create tailored solutions.

We use multiple channels for communication: email for formal updates and documentation, project dashboards for quick questions, and video calls for detailed discussions. For Enterprise projects, we assign a dedicated project manager and provide access to a project management dashboard where you can track progress in real-time.

Yes, absolutely! All websites we build are fully responsive and mobile-optimized from day one. With over 60% of web traffic coming from mobile devices, we ensure your site looks and works perfectly on all screen sizes - smartphones, tablets, laptops, and desktops.

All our packages include basic SEO setup (meta tags, semantic HTML, fast loading, mobile optimization). Professional and Enterprise packages include advanced SEO with keyword research, content optimization, and structured data. We also offer comprehensive SEO services as an add-on starting from ₹15,000 for those who want to maximize their search rankings.

Yes! We can integrate various third-party services including payment gateways (Stripe, Razorpay, PayPal), email marketing (Mailchimp, SendGrid), analytics (Google Analytics, Hotjar), CRM systems, social media feeds, booking systems, and many more. Let us know your requirements, and we'll make it work.

We have a structured design approval process. After understanding your requirements, we create mockups and wireframes for your review. You can request revisions (number depends on your package), and we won't proceed to development until you're 100% satisfied with the design. Your approval is required at every major milestone.

Yes, we offer professional copywriting services as an add-on starting from ₹5,000. Our writers can create compelling content for all your pages that engages visitors and improves SEO. If you prefer to provide your own content, we'll guide you on what's needed and help with editing and optimization.

Yes! Once you've made full payment, you own the website, all the code, designs, and content. We transfer complete ownership to you, and you're free to host it anywhere, modify it, or hire another developer if needed. We believe in complete transparency and client ownership.

Absolutely! We offer website redesign services starting from ₹50,000. We'll modernize your design, improve performance, enhance user experience, and ensure mobile responsiveness while preserving your existing content and SEO rankings. We'll also migrate all your data seamlessly to the new design.

Yes! While we're based in India, we work with clients worldwide. We're flexible with time zones and communication schedules. We accept international payments through PayPal, Wise, or bank transfers. Distance is never a barrier to creating an amazing website for you.

We use modern, industry-standard technologies including HTML5, CSS3, JavaScript, React, Next.js, Vue.js, Node.js, Python, PHP, and various frameworks and tools. We choose the tech stack based on your project requirements, scalability needs, and budget. We always prioritize performance, security, and maintainability.

Yes! We can help you register a domain name, set up professional email addresses (yourname@yourdomain.com), and configure everything properly. While domain and email costs are separate, we'll guide you through the entire process and ensure everything is set up correctly.